A regional police force was experiencing a number of issues due to their current redaction process with a number of challenges resulting in time and cost inefficiencies.
A key problem was the lengthy redaction times for family court disclosures – specifically when checking documents such as incident and family protection logs, criminal files, crime reports, and custody records. With an average file of 150 pages and with the number of disclosure cases increasing, it became obvious that manually checking each page was unachievable and mistakes were occurring.
Critical space in the office was being swamped with files and they were running out of storage area.
These multiple factors prompted this police force to look for an automated redaction solution, hoping to simplify file verification using an electronic audit file and save space and time in the process.