Trafford Council identified an immediate need for an electronic redaction tool that could be easily integrated in to their EDRM solution.
Having already rejected a competitor offering due to its cumbersome nature, plus the fact that it didn’t fit with the business, meant that they were open to trying a new redaction provider.
That’s where e-Redact came in. The Council took the 14-day trial and couldn’t believe how simple it was to use and how effective the solution was at redacting personal information on planning applications.
After 5 years of daily use, Trafford Council have yet to find a solution better than e-Redact.